Collaboration

Converged communications for connecting people and information

Collaboration and other types of groupware are used to bring people together for one reason or another: to socialize, to work together, to cooperate and contribute to the production of something, and to innovate. It evolves to achieve different goals:
  • Communications: Basic transfer of information between parties such as voice, email, and text.
  • Publishing/feedback/information exchange: Exchange of information between parties, such as a blog.
  • Building community: Formation and management of a collection of participants generally focused on a shared interest or affiliation (ex: LinkedIn, Facebook).
  • Managing knowledge: Collection, retrieval, and management of shared community knowledge (ex: docs managements, wikis).
  • History and tracking:Logging of information exchanges and other events of interest and the generation of reports (ex: forums).
  • Joint contribution to a work product: Bringing groups together to produce a joint work product (ex: shared web-based mashup workspace).

NextHope’s accreditation

  • Cisco Advanced Collaboration Architecture Specialized Partner
  • Imagicle Silver Partner
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Technologies Areas

NextHope offers Collaboration solutions through the following solutions components:

Customer Collaboration

  • Unified Contact Center
  • CRM
  • Social media campaign management,
  • Unified Customer Voice Portal

Unified Communications

  • IP Telephony
  • Call Control
  • Unified Messaging
  • Unified Presence
  • Voice Gateway

Telepresence & Visual Communication

  • WebEx
  • Meeting room Telepresence
  • Desktop Telepresence
  • Multipoint control unit (MCU)

Collaboration Application

  • Content sharing
  • Rich-Media Conferencing
  • Enterprise Social Networking
  • Telecom Expense Management

The New IT Challenge

Today, IT organizations face new challenges. The speed of change in market and business environments is making IT more strategic. Evolving business models are creating complex technology challenges that IT is being asked to address, yet in most organizations IT resources and headcount remain flat. Additionally, consumerization of IT is introducing new devices and risks that IT must manage and balance. But these new consumer devices are powerful tools that can deliver big productivity gains — if harnessed properly.

The Borderless Networks Architecture is designed to help IT balance demanding business challenges and changing business models promoted by the influx of consumer devices into the business world. Borderless Network Architecture can help IT evolve its infrastructure to deliver secure, reliable, and seamless user experiences in a world with many new and shifting borders.

New Business Models

A new generation of hyper-connected employees is entering the workforce. This new generation is multimedia-savvy and socially connected. Its members are conditioned for always-on, instant, anytime, anywhere connectivity using their own devices of choice. They bring highly mobile video devices into the workplace and expect that video will be part of their interaction with employees, customers, and partners. Thus, IT must deal not only with new devices and usage models, but also with changing business practices that place huge new demands on the infrastructure.

In today’s workplace, it is increasingly common that primary business resources, including data centers, applications, and endpoints as well as users, are all outside the traditional business perimeter. Extending business borders around all these resources and users taxes the IT department. IT simply cannot scale when every project is an exception to traditional IT design and management practices. IT needs a better way to scale and manage users and customers in any location, given those users may be using virtually any device to access almost any application located anywhere in the world.

The Borderless Networks Architecture proposed by NextHope enables IT to architect and deploy its systems and policies efficiently to provide secure, reliable, and seamless access to resources from multiple locations, from multiple devices, and to applications that can be located anywhere.

Removing Location and Device Borders

The research firm ABI Research estimates that by 2015 more than 7 billion new wireless devices will be connected to the network. A dramatic shift toward pervasive wired and wireless access is occurring, but many organizations still treat such networks as separate entities. The Borderless Network Architecture provides the framework to unify wired and wireless access, including policy, access control, and performance management across many different device types.

 

Enabling Secure Access Anywhere with Any Device

The way users access information is also shifting. In the past, data and applications were housed on premises, and users were also generally on premises. Today, many organizations tap into talent pools all around the world. Workers might be full-time remote employees or contractors. Applications might be hosted off site or even in the cloud. But traditional IT still treats these crucial resources as internal entities.

With the Borderless Networks Architecture, IT can unify its approach to securely delivering applications to users in a highly distributed environment. The crucial element to scaling secure access is a policy-based architecture that allows IT to implement centralized access controls with enforcement throughout the network, from server to infrastructure, to client.

Other Benefits of the Borderless Network Architecture

In addition to addressing primary business and IT challenges, the Borderless Network Architecture provides:

 
  • A robust network platform capable of delivering real-time collaboration experiences to any device
  • Transparent mobility with location services for anytime, anywhere communications
  • Security for devices both on the local network and across cloud services
  • Sustainability and reduced energy costs for efficient and cost-effective business operations
  • Optimized application performance for rich-media applications
  • Policy-based access control and identity-aware networking to enable access and collaboration while protecting business-critical applications
  • Compliance with current and future government and industry regulatory requirements

Company Certification

Cisco Advanced Security Specialized Partner

NextHope is certified Cisco Advanced Security Specialized Partner. This specialization recognizes NextHope as having fulfilled the training requirements and program prerequisites to sell, deploy and support comprehensive, integrated Cisco network security solutions addressing the needs of a wide range of customers, from enterprise-scale organizations to SMBs. It focuses on the entire suite of Cisco security products, including:

 
  • Access Control and Policy (NAC, ISE)
  • Email Security
  • Firewalls
  • Intrusion Prevention System (IPS)
  • Network Security
  • Security Management
  • VPN and Endpoint Security Clients
  • Web Security

Cisco Express Foundation Specialized Partner

NextHope is certified Cisco Express Foundation Specialized Partner. This specialization recognizes NextHope as having fulfilled the training requirements and program prerequisites to sell, deploy and support integrated Cisco network solutions. The Express Foundation Specialization brings together key solutions for Cisco routing, switching, wireless and security products designed to focus on a customer’s network infrastructure and to support new network capabilities.

 

Individuals Certification

Sales

  • CSE – Cisco Sales Expert
  • Cisco Security Sales Specialist
  • Cisco Content Security Sales Specialist
  • Cisco Foundation Express Sales Specialist

Design / System Engineer

  • CCDA – Cisco Certified Design Associate
  • Cisco Security Design Specialist
  • Advanced Wireless for System Engineers
  • Cisco Foundation Express Design Specialist

Cisco Express Foundation Specialized Partner

  • CCIE Routing & Switching
  • CCIE Security
  • CCNP Routing and Switching
  • CCNP Security
  • CCNA Wireless
  • CCNA Security
  • Cisco Content Security Solutions Specialist
  • Cisco IOS Security Specialist
  • Cisco IPS Specialist
  • Cisco Network Admission Control (NAC) Specialist
  • Cisco Web Security Field Engineer Specialist
  • Advanced Wireless Field Engineers
  • Cisco Foundation Express Field Specialist

Borderless Network Architecture Partners

Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage.

Proxim Wireless Corporation (NASDAQ: PRXM), is a Milpitas, California-based company that builds scalable broadband wireless networking systems for communities, enterprises, governments, and service providers. It claims to offer WLAN, mesh, point-to-multipoint and point-to-point products through a global channel network. The company is a wholly owned subsidiary of Terabeam Inc.

F5 Networks is the global leader in Application Delivery Networking (ADN), focused on ensuring the secure, reliable, and fast delivery of applications. F5′s unified application and data delivery offers customers multiple options when deploying ADN solutions. It redefines the management of application, server, storage, and network resources, streamlining application delivery and reducing costs. Global enterprise organizations, service and cloud providers, and Web 2.0 content providers use F5 to ensure efficient and robust application delivery.

 

Blue Coat secures Web communications and accelerates business applications across the distributed enterprise. Blue Coat’s family of appliances and client-based solutions – deployed in branch offices, Internet gateways, end points, and datacenters – provide intelligent points of policy-based control enabling IT organizations to optimize security and accelerate performance for all users and applications.

 

Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for use in commercial, industrial and residential markets makes it a benchmark for customers worldwide. The company is listed on NYSE Euronext and is a component stock of indexes including the SBF120, FTSE4Good, MSCI World, ASPI. In 2010, Legrand was added to the European DJSI as well (ISIN code FR0010307819).

Fluke Networks is the world-leading provider of network test and monitoring solutions to speed the deployment and improve the performance of networks and applications. Leading enterprises and service providers trust Fluke Networks’ products and expertise to help solve today’s toughest issues and emerging challenges in data centers, mobility, unified communications and WLAN security.
Headquartered in Everett, Washington, Fluke Networks employs more than 800 people worldwide and distributes products in more than 50 countries.